Q. I pre-ordered an item and It hasn't arrived yet, what can I/should I do?
A. Due to several delays that can occur with pre-ordering items from over seas during the pandemic there can be pro-longed wait times. Items must be manufactured, shipped to me in Australia and then shipped out to you ! It can take awhile !
If you are worried about your order you can contact me here and provide your name and order number and I can give you an update!
otherwise you can follow my twitter to see update posts!
But for the most part if you're not prepared to be patient and wait for pre-order items I have to advise you don't purchase them !
Q. My order got lost/wasn't delivered etc.
A. as above provide your name and order number and I will follow up wih auspost, if It cant be located or has been returned to sender I will send you another Or refund the items.
This also goes for damaged goods!
Q. A print I want is out of stock?
A. message me and I will check the stock! the stock levels of prints don't necissarily reflect my actual stock numbers as the prints can be made to order !
Q. I would like a commission?
https://vgen.co/percivore
commission info is linked here!
Q. why is the shipping so high?
A. Unfortunatley after the pandemic Australia post has opted to raise their prices for even small parcels and has opted to remove their document option for shipping comercial product especially internationally, nothing I can do about it I'm sorry !
Q.There's a piece of art on your twitter i'd like to see as a print in the store!
A. let me know which ones and I'll see what I can do!
You can also find me at conventions all over Australia !!!
Where to find me on social media
Twitter: @percivore
Twitch: @percivores
Instagram: @percivore
Ko-fi: https://ko-fi.com/percivore
Patreon (18+): pervivore
Tumblr: percivore
Contact: [email protected]